Terms of Service

1. Acceptance of Terms & Scope of Service

By accessing, browsing, registering on, or transacting through Abashoni (the "Platform"), you enter into a legally binding agreement with MPC Properties Ltd. ("MPC Properties", "Company", "we", "us").

The Platform provides an exclusive, hyperlocal digital bridge connecting residents, property seekers, property owners, and certified trade professionals across Bashundhara Residential Area (Blocks A to P), Dhaka.

2. Eligibility & Strict Age Restriction (18+)

You must be at least eighteen (18) years of age and possess full legal capacity under Bangladesh law to register an account, publish a listing, or submit lead inquiries. By using the Platform, you warrant that you are 18 years or older. Registration by or on behalf of minors is strictly prohibited.

3. Marketplace Conduct & Prohibited Activities

To maintain safety and trust across Bashundhara R/A, users agree not to:

• Post fraudulent, fictitious, duplicated, or unavailable property or service listings.
• List properties without verified holding authority, power of attorney, or written landlord authorization.
• Deploy automated scrapers, web spiders, or data extraction scripts against the Platform.
• Harass, spam, or transmit unsolicited commercial marketing messages to inquirers or vendors.
• Misrepresent licensing, trade credentials, or National ID verification status.

4. Vendor, Broker & Technician Verification Liabilities

Vendors offering domestic services (electricians, plumbers, maids) and real estate brokers represent and warrant that:

• All submitted National ID (NID) cards and Dhaka North City Corporation (DNCC) trade licenses are authentic and legally valid.
• All property listings strictly conform to Bashundhara development covenants and RAJUK building codes.
• While MPC Properties verifies identity credentials, the Platform acts solely as a technological facilitator. Final service agreements, physical access permissions, and financial exchanges occur directly between the resident and the vendor.

5. Transparent Fee Schedule & Monetization Rules

We adhere strictly to a Zero Hidden Fees policy:

• Residents & Inquirers: Browsing listings, filtering by block, and initiating service requests is 100% free of charge.
• Lead Acquisition Fees for Vendors: Verified vendors pay a transparent, server-authoritative lead acquisition fee per qualified, masked inquiry (e.g. ৳50 for domestic trade services, ৳500 for flat rental leads, ৳1,000 for land sale inquiries).
• Prepaid Ledger: Lead fees are automatically deducted from the vendor's prepaid account ledger. In the event of zero balance, inquiries transition to PENDING_TOPUP until recharged.

6. Ratings, Reviews & Anti-Astroturfing Policy

Reviews on Abashoni are strictly closed-loop. Only residents who have an active, verified lead or completed service booking with a provider are permitted to submit ratings. Artificial rating inflation, retaliatory reviews, and compensated testimonials are grounds for immediate permanent expulsion and legal indemnification.

7. Dispute Resolution & Governing Law

These Terms shall be governed by and construed in accordance with the substantive laws of the People's Republic of Bangladesh. Any legal dispute, controversy, or claim arising out of or relating to this Platform shall be subject to the exclusive jurisdiction of the competent courts of Dhaka, Bangladesh.

8. Contact & Legal Notices

Official legal communications, takedown notices, or regulatory inquiries should be directed to: